If you signed up for Your Baby Club for your first child, there’s no need to try and sign up again. Simply head to the login page and input your login details. If you cannot remember your password, you can reset it by selecting ‘Forgot Password’’.
Once logged in, head to Account in the Main Menu and change your baby details to that of your new baby/pregnancy. You can then start claiming the new offers for your new bundle of joy! We are currently working on the ability to allow our members to add multiple children to our system, so stay tuned!
Sometimes when entering an email address there is a blank space at the end which seems to confuse our systems. If you could double-check that there is no extra space after your email address and try again, it should work, otherwise, if this still doesn't work please get in touch again and we’ll get our technical team to help you out.
If you are in the UK and facing this issue, please ensure there are no spaces in the postcode and that it is the complete postcode. If you are in a recently constructed newbuild property, it is likely that your postcode has not yet been imported onto central postcode systems shared by businesses across the UK.If the issue persists, do not hesitate to contact us at firstname.lastname@example.org and we will be happy to investigate further.
We categorically do not sell your data to anyone. The data you input when claiming an offer only goes to those companies when you give your permission through one of the tick boxes.
We understand the frustration when companies sell your data and we promise to never do this. We are wholly GDPR compliant and we vet our partners and their use of data before they're allowed on-site to protect this promise
Have you signed up with anyone like Emma's Diary or Bounty? If so it's likely that the issue lies elsewhere.
If you haven't signed up anywhere else we'll be happy to investigate our partners again with the utmost urgency.
Welcome to Your Baby Club! Once you have signed up to our site, on the Offers page, you can look at each of our promotions and enter or apply for them each individually. This is to allow customers to only receive the freebies and enter competitions that they want. Signing up as a member gives you exclusive access to these offers, you are not automatically sent everything from our partners upon sign up.
We’re sorry to hear you haven’t received your Baby Box yet, the offer has been extremely popular!
We haven't been able to get hold of Baby Box Co other than to receive news of a delay they’re experiencing due to issues with their mattress supplier, so, unfortunately, we are hearing of a few instances where our members have been unable to get their box or are still waiting for the one they ordered a few months ago. We have removed the offer from our site to prevent others from experiencing this delay.
At this time, we can only request that you keep trying to contact them directly or see if you are able to obtain a P&P refund and collect your box from one of their pick up points instead if there is any availability.
Baby Box Co has been experiencing issues with their mattress supplier which has caused a large backlog of orders yet to be fulfilled, so many of our members have been regrettably waiting a while for their boxes to arrive.
To prevent anyone else experiencing this issue, we have taken our advert and offer pages down temporarily to allow the Baby Box company, who have been struggling to fulfil their thousands of orders, some time to catch up before putting the offer back up, we're sorry for any inconvenience.
You may still be able to go to their website directly and claim a box if you are able to pick one up locally, however, pick up locations are limited and we cannot guarantee their stock levels.
We're sorry you cannot find the Amazon Baby Registry Welcome Gift you were looking for. The Amazon promotion changes regularly due to stock availability and new deals with partners. It could have been that they ran out of stock on the same day you received the email and then swapped to the new offer, which unfortunately is something we have no control over, and we often find out last minute.
You'll be able to find the latest Amazon offer in our Offers section with full instructions on how to claim.
If you have tried claiming an offer via Quidco and have not yet received the money back to your account after 14 days, it could be that you have not confirmed your bank details with them in order for them to credit it back to you. If you log in to your Quidco account, you will likely see the cashback sitting in your Quidco account. Simply follow their instructions on how to get it into your bank account and this should solve your issue.
If 14 days have passed and you still have not received the cashback in either your bank account or Quidco account, Quidco has asked that you contact them directly so that they can assist you by clicking here.
If you have tried claiming an offer via TopCashback and have not yet received the money back to your account after 14 days, it could be that you have not confirmed your bank details with them in order for them to credit it back to you. If you log in to your TopCashback account, you will likely see the cashback sitting in your TCB account. Simply follow their instructions on how to get it into your bank account and this should solve your issue.
If 14 days have passed and you still have not received the cashback in either your bank account or TCB account, TopCashback has asked that you contact them directly so that they can assist you by clicking here.
Please note you will have to be logged in to your TopCashback account to be able to submit a ticket.
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